FREQUENTLY ASKED QUESTIONS

Last updated on 2019. 02. 06

TICKETING FAQ

WHEN DO TICKETS GO ON SALE?

Tickets on sale NOW!

ARE ALL TAXES AND/OR FEES INCLUDED?

No, the taxes and/or fees are NOT included in any of the ticket prices on KPOPME’s Website and Social Media.

TICKET OFFICE CONTACT INFO

AXS – SAN FRANCISCO / LOS ANGELES / SEATTLE
Phone: 1-888-929-7849 OR 925-357-4228 (Outside US & Canada)
https://support.axs.com/hc/en-us

 

TICKETFLY – WASHINGTON DC
Ticket Sales (US): 1-877-987-6487
https://start.ticketfly.com/contact-us/

 

TICKETMASTER – NEW YORK
Phone: 1-855-985-4357
http://www.ticketmaster.ca/h/customer-service.html

 

EVENTBRITE – TORONTO / VANCOUVER / CALGARY
https://www.eventbrite.ca/support/contact-us

WHAT ARE THE TICKET PRICES?

SAN FRANCISCO (USD):

P1 $175

P2 $120

P3 $100

P4 $70

 

LOS ANGELES (USD):

P1 $175

P2 $120

P3 $75

P4 $55

 

SEATTLE (USD):

P1 $175

P2 $85

P3 $60

 

VANCOUVER (CAD):

P1 $179

P2 $120

P3 $90

P4 $70

P5 $50

 

CALGARY (CAD):

P1 $175

P2 $85

P3 $65

 

TORONTO (CAD):

P1 $175

P2 $120

P3 $75

P4 $55

 

NEW YORK (USD):

P1 $175

P2 $105

P3 $70

 

WASHINGTON DC (USD):

P1 $175

P2 $85

P3 $65

*All prices listed above does NOT include any taxes and/or fees.

MAX TICKETING PURCHASING LIMIT

SAN FRANCISCO / NEW YORK / WASHINGTON DC:
The maximum number of tickets you can purchase at once is 8.

TORONTO / VANCOUVER:
The maximum number of tickets you can purchase at once is 10.

LOS ANGELES:
The maximum number of tickets you can purchase at once is 6.

SEATTLE:
The maximum number of tickets you can purchase at once is 4.

WHY ARE WE USING THESE TICKET SITES

We do NOT have any control over which ticketing site(s) are used.

Type of ticketing sites are solidly under each venue’s control.

REFUND POLICY

All sales are final.

NO exchange or refunds allowed.

SEATING FAQ

IS IT A STANDING OR SEATED CONCERT?

SAN FRANCISCO / LOS ANGELES / VANCOUVER:
Standing and Seating

NEW YORK / TORONTO / WASHINGTON DC:
All Seating

SEATTLE / CALGARY:
All Standing

HI TOUCH FAQ

WHAT IS HI-TOUCH?

P1 (VIP M&G) ticket holders will get the chance to high five Sunmi.

Standing in one line the fans will walk down and high five Sunmi.

WHERE DO I GO FOR HI-TOUCH?

Once the show is over KPOPME staff will make an announcement with instructions for P1 ticket holders to follow.
Please listen carefully and pay attention.

*Please Note: if you miss this announcement and fail to follow the process resulting in missing the HI-TOUCH, KPOPME is NOT liable for you missing your Hi touch and there will be no refunds or compensation.

WHEN WILL HI-TOUCH BE DONE?

HI-TOUCH will take place AFTER the show.

Please wait for the announcement from KPOPME Staff after the show.

WHAT NOT TO DO

1) Please do NOT grab or hold onto Sunmi’s hand.

2) Please be respectful and be mindful of Sunmi and other fans in-line.

3) Please note any unacceptable actions may get yourself removed from the HI-TOUCH line by the venue staffs, artist management team, Team KPOPME, and any other authoritative figures involved in this production.

4) NO cellphone at all during HI-TOUCH

FAN FAQ

CAN WE BRING GIFTS OR FAN LETTERS?

To be updated.

CAN I BRING FAN SIGN & SLOGAN BANNER?

Yes, small sized posters, fan signs, and slogan banners are alright.

Please be mindful of other fans around you.

Please remember that anyone involved in this concert may ask it to be removed, thrown-out, or stored for the show, this includes but not limited to venue staffs, artist management team, Team KPOPME, and any other authoritative figures involved in this production.

WHAT NOT TO BRING

Any types of camera and video camera, including but not limited to DSLR, digital camera, mirrorless, video camera, Gopro, iPad, and etc.

Tripod

Selfie Stick

Liquid Item, including but not limited to alcohol

CAMERA POLICY

You can take photos ONLY on your cellphone.
However, any other device will not be allowed to photograph or videotape the mini-concert and you can NOT bring other devices to the venue.

KPOPME will NOT be responsible for any refund or compensation if that were to occur.

WHAT TO BRING

🎟 Concert Ticket 🎟

💛 Your Love for SUNMI 💛

MERCH FAQ

IS KPOPME SELLING MERCH FOR THIS TOUR?

To be updated.

ACCESSIBILITY FAQ

GENERAL FAQ

TYPE OF EVENT

SUNMI THE 1ST WORLD TOUR WARNING IN NORTH AMERICA is a mini concert.

WHAT IS THE AGE LIMIT FOR THIS SHOW?

All ages show.

HOW LONG WILL THIS EVENT LAST?

Approximately 90 minutes.

MORE INFO

For more information and Questions please email us

hello@kpopme.com